Telesales
If you take orders by telephone or have a mail order catalogue, our modular sales system processes orders quickly and accurately.
Processing customer orders by telephone is simplified by ecopos. Our easy-to-use interface allows you to take customer orders efficiently - multiple terminals are supported Key features: - System automatically matches customer postcode to next available delivery date with options for different delivery lead-times
- Shipping costs are automatically calculated based on product weight
- Orders are stored against customer details in the database - easily referenced
- Customer details and order history are stored in the database
- Simple query management function - lets you track customer calls and query resolution.
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